Privacy Policy

1. Introduction

MathVidya ("we," "our," or "us") is committed to protecting the privacy of our users, especially students who are minors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using MathVidya, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Student Information: Name, email address, phone number, class (X or XII), school name.
• Parent/Guardian Information: Name, email address, phone number, relationship to student.
• Account Information: Username, password (encrypted), profile preferences.
• Payment Information: Processed securely by our payment gateway (Razorpay). We do not store credit/debit card details.

2.2 Academic Information

• Exam responses and answers (including uploaded scanned answer sheets)
• Performance scores and analytics
• Learning progress and history

2.3 Technical Information

• IP address and device information
• Browser type and version
• Usage patterns and access times
• Cookies and similar technologies

3. How We Use Your Information

We use collected information to:

• Provide and maintain our educational services
• Process exam submissions and deliver evaluations
• Generate performance analytics and score predictions
• Process payments and manage subscriptions
• Communicate with users about their accounts and our services
• Provide parent/guardian visibility into student progress
• Improve our platform and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

4. Protection of Minor Students

We take special care to protect the privacy of students under 18 years of age:

• Parent/Guardian registration is mandatory for all student accounts.
• Parents have full visibility into their child's academic performance and activity.
• We do not collect unnecessary personal information from minors.
• We do not share student data with third parties for marketing purposes.
• Student data is used solely for educational purposes.

5. Data Sharing and Disclosure

We may share your information with:

5.1 Service Providers

• Payment Gateway (Razorpay): To process payments securely.
• Cloud Services (AWS): To host and store data securely in India.
• Email Services: To send notifications and communications.

5.2 Teachers

• Teachers have access to student answer sheets for evaluation purposes only.
• Teachers cannot access student personal contact information.

5.3 Legal Requirements

We may disclose information if required by law or to:

• Comply with legal process or government requests
• Protect our rights, privacy, safety, or property
• Enforce our terms and conditions

6. Data Storage and Security

We implement robust security measures:

• Data Residency: All data is stored on servers located in India (AWS Mumbai region).
• Encryption: Data is encrypted in transit (TLS/SSL) and at rest.
• Access Controls: Strict role-based access controls for all personnel.
• Regular Backups: Automated backups to prevent data loss.
• Security Audits: Regular security assessments and monitoring.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in during your session
• Remember your preferences
• Analyze platform usage and improve our services

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our platform.

8. Your Rights

You have the right to:

• Access: Request a copy of your personal data.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your account and data (subject to legal retention requirements).
• Portability: Request your data in a portable format.
• Opt-out: Unsubscribe from marketing communications.

To exercise these rights, please contact us at privacy@mathvidya.com.

9. Data Retention

We retain your data:

• Active Accounts: As long as your account is active.
• After Account Deletion: For up to 3 years for legal and audit purposes.
• Payment Records: As required by Indian tax laws (typically 8 years).

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

For significant changes, we will notify you via email or through a prominent notice on our platform.

12. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are:

Complaints will be addressed within 30 days of receipt.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: